I started working at MeM in August 2011. As part of the Customer Service team, I get to speak to many different people every day, which keeps me very busy and provides me with a variety of tasks.

I grew up in the San Francisco Bay Area, and moved to Boston for college, and Eugene, Oregon for graduate school. I hold a Bachelor of Arts in Communication and Media Arts from Gordon College, and a Masters of Science in Arts and Media Management from the University of Oregon.

My experience in the new media field has helped me in my job at MeM as I help customers with their family pictures and stories, and affiliates with any technical difficulties they experience in the field.

Prior to working at MeM, I was an event planner, planning music festivals, film screenings, and other special events on college campuses and in the non-profit arts field.

In my spare time, I love to read, listen to music, and watch movies. I also love to travel to visit friends and music festivals around the country.

Contact me at Alyssa.Fisher@MeM.com or 513-864-0121.

“Anything is possible.” I honestly believe that, and this is the approach I've taken to live my life by. I am a creative person who is always looking to invent something or devise some type of solution. I have faith in my ability to find those solutions, and I thoroughly enjoy understanding how things work. I tend to be inquisitive and confident, and I feel as though my rational nature is matched with a versatile and agile mind. In short, I am the type of person who believes that I can achieve whatever I set out to do.

My name is Brittany Kendricks. I grew up in Trotwood, Ohio, right outside of Dayton.

Probably the most unique or interesting job I've ever held is working here at MeM. This industry is a constant reminder to enjoy life and appreciate the people around you. I can honestly say I am truly enjoying my time here! I work as a MeM Product Specialist and I am responsible for providing you with excellent customer service!!! I am here Monday-Friday 9 am - 6 pm EST to answer any questions you have! I also have the pleasure of facilitating awesome webinars such as our "How to create MeM Products" training. The culture here at MeM is unmatched! Our customer service team prides ourselves in doing what is needed and necessary in order to get the job done. We are experts at working hard while having fun. I really enjoy our Friday "Lunch and Learns"; you can't beat free food and "learning"!

Outside of MeM I like to stay fairly involved. I am a member of a non-profit organization called W. O. W, Women of Wisdom located in Dayton, Ohio. I also enjoy singing in choirs and attending local concerts. Some of my favorite pastimes include sleeping, watching movies, collecting fortune cookie fortunes, collecting movie stubs, blogging, going on field trips, and singing in the car. For leisure time, I often like to sit back, relax and watch some movies or television show. My favorite movies include Now and Then, Practical Magic, The Harry Potter series, Chronicles of Riddick, X-Men and Iron Man. My favorite shows include “The Game”, “Everybody Hates Chris” and the old school Nickelodeon shows ( “Are you afraid of the dark?”, “ Legend of the hidden temple”, etc.). When it comes to music I absolutely love R&B, Gospel and Neo Soul.

In the spirit of the MeM Biography starter, I feel it necessary to talk about what I want to do when I retire. I will never stop exercising my inventive talents. When I finally retire in 2079, I will retreat to Hawaii. My activities will include, reading on the beach, running on the beach, dancing on the beach, eating on the beach and any other beach activities you can think of. At this point I will probably take up yoga to stay limber. Hopefully, if my license is still valid, I plan on driving the church van Sunday mornings. Also, If American Idol is still running... I would like to audition. :-). Since I am always searching for new things to learn as well as new problems to solve, my retirement years will be full of activities. I'm sure by this time I will be a member of the AARP and I also plan on joining the senior choir at whatever church I attend at that time.

So this is my story so far. Nothing has ever appeared impossible to me. I have always met the words “it can’t be done” with an enthusiastic “wanna bet” attitude. For me, the fun of living life can always be found in the challenge.

I joined the Making Everlasting Memories Product Support Team in the summer of 2011. I brought with me years of experience in application support which has been put to good use at MeM. I enjoy helping people and the environment at MeM is the best I have ever worked in. The company encourages us to do everything we can to help the people who contact us.

Anyone who knows me, or has talked to me for more than 5 minutes, knows that I have 2 Salukis (please see my pictures). If you talk to me for a few minutes longer you will learn that my dogs compete in lure coursing and conformation, and have taken some agility classes. I also have 4 cats that I love very much. They don’t compete in anything or take any classes, but they do love to cuddle.

I joined the MeM family in 2003 after nearly ten years in the paper and plastics industry as a graphics sales representative. I bring with me a strong customer service skill set along with an eagerness to take on new tasks. Since coming to MeM, I have served as a Product Specialist within the Product Services Team.

Currently, I manage the Featured Life Stories that appear on the MeM and KOIN websites. In addition, I generate and distribute reports on a weekly and monthly basis to the Portland market as well as create specific reports upon request. Together with the Product Services Team, I participate in the testing and implementation of new MeM components and features.

I hold a Bachelor of Fine Arts degree (Studio Art) from the University of Dayton and have also completed several graduate-level courses in the field of education. I was born and raised in Cincinnati, Ohio where I reside with my husband and two young daughters. Outside of professional interests, I enjoy spending time with my family, baking, reading and running.

Contact me at Jennifer.Shomo@MeM.com
or at 513-936-9333.

My MeM career began in February 2007, the day before Valentine's Day. It was cold and snowy, and my first week I barely made it to the office because of the ice.

Beginning my job as a Product Specialist, I knew I was at a unique place. The atmosphere was encouraging and upbeat. The people were friendly and considerate. As I have gotten to know them, I established relationships with my coworkers, many that I now consider my closest friends.

Many factors have shaped me into who I am. I grew up on the east side of Cincinnati and graduated from a small private school (yes, my school was the size of most people’s senior class). As a child of a pastor and an elementary school teacher, I had a lot of constructive influences early on. And even though my brother is six and a half years older than me and I’m sure he often didn’t want much to do with his kid brother, he also had a positive effect in my life.

Once I graduated from high school, boasting of my co-valedictorian achievement and yet still not having a clue, I decided that the Florida beach was the place to be. I enrolled at Pensacola Christian College as a freshman, which of course meant I had no idea what to expect. College life was fun, and although I didn’t make it to the beach as often as I wanted, I did meet new friends and succeeded at broadening my point of view quite a bit.

When it was time for summer break, I came back home and began looking for a job. That is, until the day that by all rights I should have died in a horrible car accident. I pulled out in front of a car going 70 miles an hour and watched him smash straight into my driver’s side door. Somehow my life was spared that day, and in spite of broken bones, injuries and a metal plate that is still in my leg, miraculously, I made a pretty respectable recovery. As you can imagine, my life became a bit more meaningful after that experience.

I was ready to go back to college after missing only one semester, and once I was there I began to struggle with my major, and along with it deeper subject of my life’s goals and purpose. I have always believed that God was directing my life, but then I began to really understand my mission. I decided to pursue becoming a minister.

The summer after my junior year I spent a lot of time with friends and kept busy working. But just a few weeks before I planned to head back to school, I decided to make a huge change that ended up affecting practically every aspect of my life. After a friend of a friend introduced me to the small bible college at his church, I determined that I would transfer there to finish my senior year. Even though my decision seemed impractical, I knew it was the right thing to do. While I was there, I walked in the door of a church just down the road. When I did, I met Jacqueline. She’s been married to me since April of 2005. She is thoughtful and understanding, and she balances me out perfectly.

Jacqueline and I now have two extraordinary sons. Joel was born in March 2009 and his brother Kyran came 19 months later. I watch them grow and learn the more I am thankful for them. They always keep us laughing. Joel is our adventurous outdoorsman. He loves playing and giving hugs. From his car seat out of the blue one day, he announced, “I’m a pirate! Arrrr!” Kyran is the most sweet-natured baby you could imagine, always smiling and laughing. At times he will wait to catch my eye, then he scrunches up his little face in an adorable grin once he has my attention.

My work background has been unique. Before I came to MeM, you would have noticed that my resume listed a wide variety of roles under “Employment History.” During college, I worked at a call center and a print shop. Also during school, I had a job at a printing and advertising company where I sold coupon books door-to-door. My diverse history has given me a viewpoint that I believe is highly useful in a place like MeM.

I have also gained invaluable experience serving as the youth pastor and associate pastor at my local church. Jacqueline and I helped start a church shortly after getting married. We helped plan the church and youth activities, as well as teaching children and teen classes. We have been grateful for the opportunity to have an active role in the lives of others. These experiences have been extremely satisfying for me personally, and have been a part of realizing my life’s goal.

At MeM, I have been fortunate to be able to contribute in all different areas. My main responsibilities involve helping people, whether providing support to customers on the phone or assisting other team members with their questions. I always give my best effort to be sure that the customer is pleased with their experience. I will do anything that is in my ability in order to not only meet their needs but make them feel they have gotten the best service possible. I’ve also been able to be instrumental in hiring and training new individuals within the Product Services team. I try to lead by being an example, first as a hard worker, and also by forming relationships with those around me and encouraging them to perform the best they can. One of the other areas where my skills have been utilized has been with equipment. I am responsible to test and authorize all MeM-related equipment for our customers, including computers, printers, scanners, DVD recorders and more. I enjoy using my experience to understand how a machine works and then explain it to someone else, whether with step-by-step instructions or simply walking them through how to use it.

So this is as far as my life has taken me. I like to think that throughout my life I have been a good, kind person with a practical side who has proven to be warm and deeply caring. I have become rich with lifelong friendships and wonderful memories. I try hard to live with a definite sense of purpose. I feel as if I have always had a great deal to give and have been able to make strong connections in my life where my artistic and spiritual gifts have been appreciated. I try to be a faithful, practical and loving person who keeps doing my best each day to make use of the gifts I have been given.

Contact me at matt.brown@mem.com
or (513) 864-0122.